Deactivating a loyalty renders the card unusable. The card can no longer be used to accumulate points.
This should be done when a Loyalty card is lost, stolen or demagnetized in order to stop unauthorized use. The terminal will print a receipt with the last available points balance on the card.
From the READY screen:
To navigate through the menus:
- Scroll down: press the
key
to move the
highlight bar
down.
- Scroll up: press the
key
to move the
highlight bar
up.
- Select a highlighted item: press
the
green
key.
For
information about the keys...
1. Press the Admin key.
The MAIN MENU appears.
2. Scroll down to ERNEX,
and press the green key.
The ERNEX menu appears.
3. Scroll down to DEACTIVATE,
and press the green key.
The SWIPE OR ENTER CARD prompt appears.
4. Key in the loyalty card number, and
press the green key.
OR Swipe the Loyalty Card on the terminal.
If the ENTER CLERK ID entry screen appears ...
If the "Bonus Code PRESS OK" prompt appears ...
If the "Info Data PRESS OK" prompt appears (prompt text is variable, e.g., it could be customized to display "Tracking Code PRESS OK") ...
The PROCESSING prompt appears, and then the APPROVED PRESS OK message appears.
5. Press the green key to return to the READY screen.