Gift/Loyalty Initialization

This function sends information about the terminal to the Moneris Host and receives additional parameters and information from the Host.

This function MUST be performed after completing the set up of the Moneris Gift/Loyalty program in order for you to use your terminal to process gift/loyalty transactions.

From time to time, the Moneris Host may ask you to initialize your terminal again if changes have been made to your terminal or your merchant account. Follow the Re-initialization instructions below.

The handheld terminal does not need to be sitting on a base during initialization, however it is recommended.

Note:  Before attempting this transaction, ensure that:
 - the communications parameters have been configured.
 -  the terminal has been registeredregistered to a communications base.
-  the terminal has been initialized to the Moneris Host

First Initialization

From the READY screen:

To navigate through the menus:

- Scroll down: press the key to move the highlight bar down.
- Scroll up: press the key to move the highlight bar up.
- Select a highlighted item: press the  key.

For information about the keys...

1.  Press the  key.
The MAIN MENU appears.

2. Scroll down to ERNEX, and press the  key.
The ERNEX menu appears.

3.  Scroll up to SETUP, and press the  key.
The SETUP menu appears.

4.  Press the  key to select INITIALIZATION.

If the SWIPE ADMIN CARD prompt appears, swipe the POS admin card.

The ENTER ERNEX TERMINAL ID entry screen appears.

5. Key in the Ernex Terminal ID ( min. 1, max. 8 digits), and press the  key.

If the ENTER PHONE NUMBER prompt appears, key in the Ernex phone number and press the  key. ( Entering alphabetic characters and punctuation .)

Note: Acceptable non-digit characters include: P (for pulse line), T (for tone line), *, # and , (comma which causes a dialling pause).

The terminal begins communicating with the Moneris Host.

6. When the initialization to the Moneris Host is complete, the ERNEX menu reappears.

7. Press the key to return to the READY screen.

Reinitialization

From the READY screen:

Note: If ERNEX INITIALIZATION REQUIRED is displayed on the screen, press the  key and start at step 3 of these instructions.

To navigate through the menus:

- Scroll down: press the key to move the highlight bar down.
- Scroll up: press the key to move the highlight bar up.
- Select a highlighted item: press the  key.

For information about the keys...

1.  Press the  key.
The MAIN MENU appears.

2. Scroll down to ERNEX, and press the  key.
The ERNEX menu appears.

3.  Scroll up to SETUP, and press the  key.
The SETUP menu appears.

4.  Press the  key to select INITIALIZATION.

If the SWIPE ADMIN CARD prompt appears, swipe the POS admin card.

The ENTER ERNEX TERMINAL ID entry screen appears.

5. To keep the Ernex Terminal ID displayed on the screen, simply press the  key.

To replace the displayed ID, key in a new Ernex Terminal ID ( min. 1, max. 8 digits), and press the  key.

The terminal begins communicating with the Moneris Host.

6. When the initialization to the Moneris Host is complete, the ERNEX menu reappears.
The CLEAR TERMINAL STORAGE? prompt appears.

7. Press the key (NO).

IMPORTANT: Do NOT select YES unless instructed to do so by a Customer Care representative. Selecting YES will erase all the transaction information from the terminal memory.

8. Press the key to return to the READY screen.