DCC cardholder prompts on the terminal

When DCC is enabled, there are specific prompts to which the cardholder must respond, either on the terminal, or on the PINpad if applicable. When a foreign credit card is entered on the terminal, the SELECT CURRENCY screen appears:

·         The currency conversion rate is shown on the first line after the screen title.

·         The asterisk after the word ‘Rate’ directs you to the corresponding asterisk on the second line where there is an explanation of how the conversion rate is calculated.

·         The last two lines show the transaction amount in Canadian and foreign currency.

The example below provides more details:

 

 

 

 

Prompts on the terminal

Cardholder prompt

Cardholder action

The cardholder selects the currency:

• To choose Canadian dollars, presses F1

OR

• To choose the foreign currency, presses F4

At the PURCHASE confirmation screen, the cardholder is prompted to confirm the transaction amount and their choice of currency.

The cardholder uses the terminal keypad:

• To continue the transaction, presses the green key.

• To cancel the transaction, presses the red key.