A Force Post transaction completes a voice-authorized purchase.
These instructions have been simplified to emphasize the DCC prompts. If you have enabled optional settings, refer to the additional references at the end of this page.
1. Press the Admin
key, select TRANSACTIONS,
and then select P-A ADVICE.
The FIND ORIGINAL TRANSACTION? prompt appears.
2. Press the
key to
select NO.
The ENTER ORIGINAL AMOUNT? prompt appears.
3. Key in the original purchase amount and
press the green key.
The ENTER TIP AMOUNT prompt appears.
4. Key in the tip amount and press the green
key. For no tip, simply press the green
key.
The FINAL AMOUNT $#.##-OK? prompt appears.
5. Press the green
key to continue.
The ENTER ORIGINAL AUTHORIZATION # prompt appears.
6. Key in the voice authorization number
written on your paper sales draft and press the green
key.
The ENTER CARD NUMBER prompt appears.
7. Key in the card number and press the green
key.
The ENTER EXPIRY DATE [MMYY] prompt appears.
8. Key in the expiry date of the card and
press the green key.
9. At the ENTER MAN ENT PASSWORD prompt,
key in the manual card entry password and press the green
key.
The PRE-AUTH ADVICE menu appears.
10. Do one of the following:
If the cardholder is present with their card used in the original
pre-auth, press the green key to select CARD PRESENT. Proceed to step .
If the cardholder is not present, press the
key
to scroll down to CARD NOT PRSNT,
then press the green
key
to select it. Proceed to step 11.
11. At the DCC ADVICE? prompt, press the
key to
select YES.
The terminal displays PLEASE WAIT, PROCESSING, then APPROVED.
12. Process any receipts that are printed.
13. The terminal returns to the FIND ORIGINAL TRANSACTION? prompt.
To go back to the READY screen, press the red
key twice.
To process another Force Post, return to step 2.