Advice - with Pre-Authorization Sequence Number

Note:
- This transaction may also be used to cancel a Pre-Auth and immediately release the hold on the cardholder's funds.
- If a Corporate (purchasing) credit card was used for the original Pre-Auth, you may be prompted to enter Tax data.
- If a Private label credit card was used for the original Pre-Auth, you may be prompted to enter a Promo code.

From the READY screen:

To navigate through the menus:

Scroll down: press the key to move the highlight bar down.
Scroll up: press the key to move the highlight bar up.
Select a highlighted item: press the green key.

For information about the keys...

IMPORTANT: The Advice must be performed on the same handheld terminal as the original Pre-Authorization transaction in order to find the original Pre-Auth transaction in the terminal memory.

1. Press the Admin key.
The MAIN MENU appears.

2. Press the green key to select TRANSACTIONS.
The TRANSACTIONS menu appears.

3. Scroll down to P-A ADVICE, and press the green key to select it.
The FIND ORIGINAL TRANSACTION? prompt appears.

Note: If you do not have the Pre-Authorization receipt available, you must use the Card number to find the Pre-Authorization transaction.

4. Do one of the following:

If the manual entry password has been configured, and manual card entry is enabled:	If the manual entry password has not been configured, nor has manual card entry been enabled:
At the FIND ORIGINAL TRANSACTION? prompt, press the key under YES. The ENTER ORIGINAL SEQUENCE NUMBER prompt appears. Proceed to step 5.	Proceed to step 5.

5. At the ENTER ORIGINAL SEQUENCE NUMBER prompt, key in the 6-digit sequence number from the original Pre-Auth receipt and press the green key. The masked card number (with the last four digits visible only) appears on the screen.

6. Confirm the last four digits of the card number displayed on the screen with the last four digits of the card number displayed on the original receipt (on the CARD line on the receipt). If the number matches, press the green key. The ENTER AMOUNT entry screen appears.

7. Do one of the following:

If the amount of the pre-authorization will remain the same, press the green key. Proceed directly to step 8.
If the amount of the pre-authorization will be different, do the following:

a. Key in a new amount and press the green key.

b. Proceed to step 8.

If the ENTER CLERK ID entry screen appears ...
If the ENTER INVOICE NO entry screen appears ...

8. The terminal communicates with the Moneris host and returns the result.

9. If the transaction is approved, the receipt prints, and the terminal returns to the FIND ORIGINAL TRANSACTION? or ENTER ORIGINAL SEQUENCE NUMBER prompt.

10. Do one of the following:

If you wish to process another pre-authorization completion, return to step 4.
If you wish to exit without processing another pre-authorization completion, press the red key, then press the green key.

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