When the chip card has more than one application that the terminal also supports, the SELECT <Application name> prompt appears. The application to be used to process the current transaction must be selected.
The cardholder selects the application during a Purchase or Pre-Authorization transaction. You, the Merchant, select the application during a Refund, Purchase-Void, or Refund-Void:
Selecting Application for Purchase or Pre-Authorization transaction:
When the SELECT <Application name> prompt appears:
1. The cardholder presses the key (YES) to use the displayed application; otherwise, they press the key (NO) to view the next available application.
If The <Application name>-OK? prompt appears, the cardholder presses the key to confirm that they wish to use the displayed application.
The <Application name> SELECTED PLEASE WAIT message appears while the chip verifies that the card is valid.
2. Go back to the "Cardholder Prompts: Debit/Credit" procedure.
Selecting Application for Refund or Void transaction:
IMPORTANT: Do NOT allow the cardholder to select the application. You must select the application used to perform the original transaction (indicated on the original transaction receipt).
When the SELECT <Application name> prompt appears:
1. Press the key (YES) to use the displayed application; otherwise, press the key (NO) to view the next available application.
If The <Application name>-OK? prompt appears, press the key to confirm that you wish to use the displayed application..
The <application name> SELECTED PLEASE WAIT message appears while the chip verifies that the card is valid.
2. Go back to the "Cardholder Prompts: Debit/Credit" procedure.