This transaction removes Air Miles Reward miles from an Air Miles cardholder's account for items they have returned to your location.
From the READY screen:
To navigate through the menus:
- Scroll down: press the
key
to move the highlight bar down.
- Scroll up: press the
key
to move the highlight bar up.
- Select a highlighted item: press the
key.
For
information about the keys...
1. Press the
key.
The MAIN MENU appears.
2. Scroll down to REWARDS, and press the
key.
The REWARD MENU appears.
3. Scroll down to REFUND, and press the
key.
The SWIPE ADMIN CARD prompt appears.
4. Swipe your MONERIS POS Admin card.
If the ENTER CLERK ID entry screen appears instead ...
If the REWARD REFUND menu appears, select the program (RETAIL or WHOLESALE) to be used for calculating miles and press the key.
If the ENTER REFERENCE NUMBER entry screen appears, key in the REFERENCE number that appears on the Reward Purchase receipt and press the key.
The ENTER AMOUNT entry screen appears.
5. Key in the Reward Purchase Amount that appears on the Reward
Purchase receipt, and press the
key.
The ENTER STANDARD POINTS REFUNDED entry screen appears.
6. Key in the number of Standard Points that appear on the Reward
Purchase receipt, and press the
key.
The ENTER INCENTIVE POINTS REFUNDED entry screen appears.
7. Key in the number of Incentive miles that appear on the Reward
Purchase receipt, and press the
key.
If there are no incentive miles listed on the Purchase receipt, simply
press the
key.
If the ADD BONUS OFFERS prompt appears ...
The ENTER COLLECTOR CARD prompt appears.
8. Swipe the Air Miles card on the terminal.
OR
Key in the Air Miles Card number, then press the
key,
and then select the language to be used on the Cardholder copy of the
receipt.
The Cardholder copy of the receipt is printed.
9. Press the
key.
The Merchant copy of the receipt is printed.
10. Press the key to return to the READY screen.