If your business receives orders by Internet, mail or telephone, you can still process credit card (and some chip debit card) transactions by enabling the Mail Order/Telephone Order (MOTO) feature. This allows you to process transactions without the cardholder and their card being present in your place of business.
The key difference between regular transactions and MOTO transactions is that the cardholder and their card are not normally present. This means that:
MOTO transactions are performed by keying in the Card number and the Expiry date. The card cannot be swiped or inserted. If the card is swiped or inserted, the terminal will perform a regular credit (or debit) transaction, not a MOTO transaction.
"MAIL/TEL" must be selected (as opposed to "REGULAR") during the transaction.
The cardholder signature is not required.
Receipts do not need to be printed; however, Moneris recommends printing the Merchant copy and retaining it for your records.
To process MOTO transactions, you must configure your terminal to prompt for MOTO selection.