Establishing a Connection to the Communications Base

A terminal must be registered to a communications base in order to process transactions. Registering introduces the terminal to the base so that the terminal knows which base to look for and the base knows which terminal(s) to accept transactions from.

From the READY screen or TERMINAL SETUP REQUIRED screen:

1. Dock the terminal on the base to which it is being registered.

2. Press the  key.
The MAIN MENU appears.

3.  Scroll down to CONFIGURATION, and press the  key.
The CONFIG FUNCS menu appears.

4.  Scroll down to BASE CONFIG, and press the  key.

If the SWIPE ADMIN CARD prompt appears, swipe your POS Admin card.

The BASE CONFIG MENU appears.

5. Scroll down to REGISTER BASE, and press the  key.
The REGISTER BASE menu appears.

6. Scroll down to REM ALL BASES, and press the  key.

If the DO YOU WISH TO DELETE ALL BASES prompt appears, press the key (YES).

If NO KNOWN BASES appears, press the  key.

7. Wait for the REGISTER BASE menu to appear, and then press the  key to select CONTACT MODE.
The ENTER BASE ID entry screen appears. 

8. Key in the 8-digit base ID of the base on which you have docked the terminal, and press the  key.

9. Wait while the terminal attempts to establish a connection to the base.

10. The terminal returns to the REGISTER BASE menu once the connection to the base has successfully been established.

If BASE NOT FOUND appears, press the  key.

11. Press the key four times to go back to the TERMINAL SETUP REQUIRED screen (or the READY screen).

12. Confirm that your terminal screen header appears as shown here:

[A] Wireless Signal icon (3 to 5 bars should display).   

[B] Base ID (e.g., "12345678")

[C] Ethernet indicator ("Eth") appears only if the terminal/base is connected to a functioning Ethernet network.

13.  If the information on your terminal screen appears as shown here, go to step 14.  If the BASE NOT FOUND error appeared during the registration process, go back to step 1 and repeat the steps (ensure that you are inputting the correct Base ID).

14.  If you are setting up and configuring a new terminal (i.e., TERMINAL SETUP REQUIRED appears, go back to "Setting Up the Hardware."