Assisted UnionPay Purchase with Tip Entry Disabled

Follow these steps to perform an assisted UnionPay Purchase.

  1. At the READY screen, press the key.
    The USE UNIONPAY CARD? prompt appears.

  2. Select YES.
    The PURCHASE-UP ENTER AMOUNT screen appears.

  3. Enter the purchase amount and press the green key.

    If the ENTER CLERK ID prompt, refer to the "Entering the Clerk ID" procedure.

    If the ENTER INVOICE NO prompt appears, refer to the "Entering the Invoice Number" procedure.

    The SWIPE CARD/GLISSER LA CARTE prompt appears.

  4. Enter the card as follows:

Swipe

Manually Enter by Keying

(see conditions under Card Entry)

a.  Swipe the card on the terminal (or the external PINpad if attached).

If the ENTER LAST 4 DIGITS screen appears, key in the last 4 digits of the card number, and press the green key.

b.  Continue below at step 5.

a. Key in the card number, and press the green key.

The ENTER EXPIRY DATE entry screen appears on the terminal.

b. Key in the expiry date, and press the green key. The ENTER MAN ENT PASSWORD prompt appears.

c. Key in the manual card entry password and press the green key.

If the SWIPE ADMIN CARD prompt appears, swipe the POS admin card.

If MAIL/TEL options appear, refer to the "Transaction with MOTO Enabled" procedure.

If the TAKE MANUAL IMPRINT OF CARD AND PRESS OK prompt appears, refer to the "Taking a Manual Imprint of a Card" procedure.

d. Continue below at step 5.

  1. Follow the prompts that appear on screen:

    If CONTINUE ON PINPAD appears, the cardholder continues the transaction on the PINpad (when attached).

    If CUSTOMER PRESS OK TO CONTINUE appears, the cardholder presses the green key on the terminal or on the PINpad (if attached).

    If SELECT LANGUAGE/CHOISIR LANGUE appears, the cardholder selects ENGLISH or FRENCH.

    If the PURCHASE $XX.XX? prompt appears, the cardholder confirms the purchase amount by pressing the green key.

    If ENTER PIN & OK appears, the customer enters a PIN and presses the green key.  For more information about PIN entry for UnionPay cards, refer to Card Verification.

If RETURN TO CLERK appears, the cardholder returns the terminal to you.

  1. When an APPROVED message appears (see list below) on the terminal or PINpad, process the receipts that are printed:

    APPROVED ###### PRESS OK

    APPROVED ###### OBTAIN SIGNATURE

    APPROVED ###### GIVE CUST COPY  

    APPROVED ######

  2. The terminal returns to the READY screen.

Note: For debit transactions, account selection (CHQ/SAV) is not supported.  Even if the prompt appears, and the cardholder selects an account, the transaction will be processed using the default account.