Purchase with Tip Entry Enabled

Note:
- The cardholder may be prompted for input under the following circumstances: 1) If a chip card is used;  2) If a debit card is swiped or inserted; or 3) If Tip Entry or Cashback is enabled.  
- If a Corporate (purchasing) credit card is used, you may be prompted to enter Tax data.
- If a pre-paid credit card is used, refer to Partial Approval Purchase transactions for more information
- If a Private label credit card is used, you may be prompted to enter a Promo code.
- If a UnionPay card is used, there may be additional prompts for you or the cardholder.

From the READY screen:

To navigate through the menus:

- Scroll down: press the key to move the highlight bar down.
- Scroll up: press the key to move the highlight bar up.
- Select a highlighted item: press the green key.

For information about the keys...

1. Key in the amount of the Purchase, and press the green key.

If the ENTER CLERK ID entry screen appears ...

If the ENTER INVOICE NO entry screen appears ...

2. Follow the terminal prompts that appear:

If the CUSTOMER PRESS OK TO CONTINUE prompt appears ...

If the CONTINUE ON PINPAD prompt appears ...

The SWIPE OR INSERT CARD prompt appears on the terminal (or appears on the external PINpad if attached).

Note: If contactless functionality is enabled, the SWIPE/INSERT/TAP CARD prompt appears on the terminal (or the external PINpad if attached).

3. Enter the card as follows:

swipe


 

insert

tap


 

manually enter
(credit and
some debit chip cards)

a. Swipe the card on the terminal (or external PINpad if attached).

If the ENTER LAST 4 DIGITS entry screen appears on the terminal, key in the last 4 digits of the Card number, and press the green key.

b.  Continue below at step 4.

a. You or the cardholder must insert the card into the terminal chip reader (or external PINpad chip reader if attached) .  

IMPORTANT: Leave the chip card in the reader for the entire transaction.

b.  Continue below at step 4.

a.  The cardholder taps (or waves) their card or mobile device (e.g. mobile phone, tablet, e-reader, key fob, watch, mobile tag, etc)) over the terminal's or PINpad's internal contactless reader (i.e., the display screen).

The terminal or PINpad beeps.

The cardholder may be required to enter a passcode on their mobile device.

b.  Continue below at step 4.

a. Key in the card number, and press the green key.

The ENTER EXPIRY DATE entry screen appears on the terminal.

b. Key in the expiry date, and press the green key. The ENTER MAN ENT PASSWORD prompt appears.

c. Key in the manual card entry password and press the green key.

If MAIL/TEL options appear on the terminal ...

If the TAKE MANUAL IMPRINT OF CARD AND PRESS OK prompt appears on the terminal ...

d.  Continue below at step 4.
 

If the ENTER PROMO CODE entry screen appears...

If the ENTER INVOICE NO entry screen appears...

If the ENTER XXX AMOUNT entry screen appears ( XXX is the tax type, e.g. GST) ...

Note:  For some debit cards, the CUSTOMER PRESS OK TO CONTINUE prompt or the CONTINUE ON PINPAD prompt may appear again.  If this happens, simply hand the terminal or PINpad back the cardholder, who may then be prompted to select a Cashback amount, select a debit account, or key in their PIN.

4.  When an APPROVED message appears (see list below)  on the terminal or PINpad, process any receipts that are printed.

Note:  If REMOVE CARD appears in any message, you or the cardholder must remove the card from the chip reader.

APPROVED ###### OBTAIN SIGNATURE

APPROVED ###### REMOVE CARD 

APPROVED ###### GIVE CUST COPY 

APPROVED ######

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