Performing Loyalty Transactions in Semi-Integrated Mode

Loyalty Transactions

The following table lists the loyalty transactions that are supported in Semi-Integrated mode and those transactions that must always be started directly from the terminal even when in Semi-Integrated mode.

Transaction	Initiate From:	For instructions:
Purchase	ECR	refer to "Awarding Loyalty Points: SI Mode"
Refund	ECR	refer to "Removing Loyalty Points on a Refund: SI Mode"
Void	ECR	refer to "Voiding a Loyalty Transaction: SI Mode"
Pre-Authorization	ECR	refer to "Allocating points for a Pre-Authorization: SI Mode"
Advice (Pre-Auth Completion)	ECR	refer to "Awarding Points During an Advice (Pre-Auth Completion): SI Mode"
Redemption (automatic)	ECR	Refer to "Redeeming Points Automatically: SI Mode"
Redemption of points (manual)	ECR	refer to "Redeeming Points Manually: SI Mode"
Redemption of dollars (manual)	ECR	refer to "Redeeming Dollars Manually: SI Mode"
Activate/Load	iCT250 Terminal	refer to "Activate a Loyalty Card"
Deactivate	iCT250 Terminal	refer to "Deactivate a Loyalty Card"
Card Inquiry	iCT250 Terminal	refer to "Gift/Loyalty Card Inquiry"
Re-Initialization	iCT250 Terminal	refer to "Gift/Loyalty Initialization"

Loyalty Transaction Reports

All reports must be printed from the terminal regardless of where receipts are printed (refer to the "The Gift/Loyalty REPORT FUNCTIONS Menu" section).

End-of-Day Processes for Loyalty Transactions

The close batch transaction must be started on the ECR regardless of where receipts are printed (refer to "End-of-Day Process in Semi-Integrated Mode").

General Guidelines During a Loyalty Transaction

Note: To cancel a transaction in progress, press the key on the terminal.

1. Before beginning a transaction, ensure that the WELCOME/BONJOUR screen is displayed on the iCT250 terminal.

2. Determine the transaction to be processed (e.g. Purchase or Refund).

3. Start the transaction from your ECR, and then send the transaction request.

Note: The transaction types, tender types, and data fields on your ECR may have different names than those used in this document.

4. Continue the transaction on the terminal if prompted.

5. Process any transaction receipts that are printed.