Refund with Debit/Credit Card: SI Mode

In Semi-Integrated mode, credit a customer’s account.

Note: The transaction types, tender types, and data fields on your ECR may have different names than those used in this document.

1. Start the transaction from your ECR:

a. Select the refund transaction type.

b. Select the debit/credit tender type.

c. If required, enter the following data:

• clerk ID

• invoice number (found on the original debit/credit purchase receipt)

• authorization number (found on the original debit/credit purchase receipt)

d. Enter the transaction amount.

e. Send the transaction request.

2. Continue the transaction on the iCT250 terminal:

a. If SWIPE ADMIN CARD appears, swipe the POS Admin card.

b. Wait for one of the following prompts to appear (see list below), and then enter the required data on the terminal (continue in the "Refund" procedure, and begin at the appropriate step from 5 to 7 as applicable to the prompt that appears).

• ENTER CLERK ID

• ENTER INVOICE NO

• ENTER ORIGINAL AUTHORIZATION #

• SWIPE CARD or SWIPE OR INSERT CARD or SWIPE/INSERT/TAP CARD

3. Process transaction receipts.

If your ECR is configured to print receipts...