Redemption

This transaction allows a loyalty cardholder to purchase items using the points on their loyalty card.

From the READY screen:

To navigate through the menus:

- Scroll down: press
the key_f1-r.jpg key to move the highlight bar down.
- Scroll up: press
the key_f3-r.jpg key to move the highlight bar up.
- Select a
highlighted item: press the key_okay-r.jpg  key.

For information about the keys...

1.  Press the key_admin-r.jpg  key.
The MAIN MENU appears.

2.  Scroll down to ERNEX, and press the key_okay-r.jpg  key.
The ERNEX menu appears.

3.  Scroll down to REDEMPTION, and press the key_okay-r.jpg  key.
The SWIPE OR ENTER CARD prompt appears.

4.  Swipe the loyalty card on the terminal.
OR Key in the loyalty card number, and press the key_okay-r.jpg  key.

If the ENTER CLERK ID entry screen appears ...

If the "Info Data PRESS OK" prompt appears (prompt text is variable, e.g., it could be customized to display "Tracking Code PRESS OK") ...  

If the "Bonus Code PRESS OK" prompt appears ...

One of the following Redemption prompts may appear:

If the "Info Data PRESS OK" prompt appears (prompt text is variable, e.g., it could be customized to display "Dollars/Points to be Redeemed PRESS OK"), press the key_okay-r.jpg  key.

If the ENTER AMOUNT entry screen appears (dollars redemption) ...

If the ENTER NUMBER OF POINTS entry screen appears (points redemption) ...   

The PROCESSING message appears.

If the BALANCE DUE $#.## PRESS OK prompt appears ...

The APPROVED message appears, and then the first receipt prints.

5. Press the key_okay-r.jpg  key to print the next receipt.

6. Press the key_okay-r.jpg  key to return to the ERNEX menu.

7. Press the key_cancel.jpg key to return to the READY screen.

 

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