Activate a Loyalty Card

Activating a loyalty card allows it to be used to earn points.

From the READY screen:

To navigate through the menus:

- Scroll down: press
the key to move the highlight bar down.
- Scroll up: press
the key to move the highlight bar up.
- Select a
highlighted item: press the  key.

For information about the keys...

1.  Press the  key.
The MAIN MENU appears.

2.  Scroll down to ERNEX, and press the  key.
The ERNEX menu appears.

3.  Scroll down to ACTIVATE/LOAD, and press the  key.
The SWIPE OR ENTER CARD prompt appears.

4.  Swipe the loyalty card on the terminal.
OR Key in the Loyalty Card number, and press the  key.

If the ENTER CLERK ID entry screen appears ...

If the ENTER AMOUNT entry screen appears ...

If the "Bonus Code PRESS OK" prompt appears ...

If the "Info Data PRESS OK" prompt appears (prompt text is variable, e.g., it could be customized to display "Tracking Code PRESS OK") ...   

The PROCESSING message appears, and then the APPROVED ACTIVATE NEXT? prompt appears.

5.  To activate/load another card, press the key (YES). OR  To continue without activating another card, press the key (NO).

6.  Do one of the following:

If you pressed the key (YES):

a.  The Cardholder copy prints, which you give to the customer.

b.  Press the  key.
The SWIPE OR ENTER CARD prompt appears.

c.  Go back to step 4.

If you pressed the key (NO), and the BALANCE DUE $#.## PRESS OK prompt appears ...

If you pressed the key (NO), and "Approved" appears:

a.  Press the  key.
The Merchant copy prints, which you retain.

b.  Press the  key.
The Cardholder copy prints, which you retain.

c.  Press the key to return to the READY screen.

 

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