Gift/Loyalty Transaction Inquiry Report

This report lists all transactions that match the criteria you select. If you do not select any criteria (i.e. you simply press the  key as each criteria appears), all transactions in the terminal memory are listed.

Criteria are:

The results can be printed or displayed on the terminal screen.

 

From the READY screen:

To navigate through the menus:

- Scroll down: press
the key to move the highlight bar down.
- Scroll up: press
the key to move the highlight bar up.
- Select a
highlighted item: press the  key.

For information about the keys...

1.  Press the  key.
The MAIN MENU appears.

2. Scroll down to ERNEX, and press the  key.
The ERNEX menu appears.

3. Scroll down to REPORT FUNCS, and press the  key.
The REPORT FUNCS menu appears.

4. Scroll down to TRANS INQUIRY, and press the  key.
The SWIPE ADMIN CARD prompt appears.

5. Swipe your POS admin card, or simply press OKthe  key.

If the ENTER CLERK ID entry screen appears...

The criteria appear in order:

6. The CARD TO SEARCH menu appears with a list of card plans, beginning with ALL CARDS.

To select all card plans, ensure ALL CARDS is highlighted, and press the  key.
         OR
To select a specific card plan, scroll down the list until the card plan description you wish to select is highlighted, and then press the  key.

7. The CARD NUMBER entry screen appears.

To select all Card numbers, simply press the  key.
         OR
To select a specific card, key in the card number, and press the  key.

8. The AMOUNT entry screen appears.

To select all transactions regardless of amount, simply press the  key.
          OR
To select transactions of a specific amount, key in the amount, and press the  key.

If the TRANS TO SEARCH menu appears.

To select all transaction types including all gift/loyalty, debit and credit types, ensure ALL TRANS is highlighted, and then press the  key.
         OR
To select a specific debit or credit transaction type (e.g. Void-Refund), select FINANCL+ERNEX, and press the  key.
         OR
To select a specific gift/loyalty transaction type (e.g. Redemption), select ERNEX.

The TRANS TO SEARCH menu appears.
Scroll through the list until the transaction type you wish to select is highlighted, and then press
the  key.

9. The DATE ( YY) MMDD entry screen appears.

To select all transactions regardless of the date they were processed, simply press the  key.
         OR
To select transactions processed on a specific date, key in the date in the format indicated on the screen (the 2-digit year is optional), and press the  key.

10. The PRINT OR DISPLAY? prompt appears.

To print the list of matching transactions, press the key to select PRINT. The terminal searches its memory for matching transactions then displays PRINTING while the report is printed.

To reprint Merchant Copy of a receipt:
a. Press
the key to select DISPLAY.
b. Scroll to the desired card number/amount, and press
the  key.
c. Press
the key to select REPRINT.  
The terminal prints the receipt.

11. Press the key to return to the READY screen.



Top of page