Integrate your Go terminal with Go Retail
Click here to see this page in full context

Integrate your Go terminal with Go Retail

In order to use your Moneris Go terminal with Go Retail, you must switch the terminal from standalone mode to integrated mode (also known as cloud mode).  Once the terminal is in integrated mode, it can receive commands from Go Retail when you process a transaction. Your customers can then use the terminal to enter their payment cards. The terminal also sends payment information back to Go Retail. 

Follow these steps to download and install the Go Integrated app.  For more detailed instructions, visit moneris.com/support, click on the terminal you are using (for example, Go and Go Plus), then refer to the Moneris Go Integrated Getting Started Guide.  

Android home screen
  1. Install the Go Integrated app. 
    1. Navigate to the terminal's home screen by tapping the circle in the Android navigation bar which appears at the bottom of the screen. 
      Note:  You may have to swipe up from the bottom of the screen to display the navigation bar. 
    2. On the home screen, tap the PAXSTORE icon to open the store and view applications you can download and install.
    3. On the All apps tab, locate the Go Integrated app and tap it to view more information.
    4. On the Go Integrated screen, tap Install to download and install the app. Once the button at the bottom of the screen changes from "Install" to "Open", the app has been successfully installed.
    5. Tap the back arrow on the Android navigation bar to return to the home screen.
  1. Open the Go Launcher application.   
    1. On the terminal home screen, tap the Go Launcher icon.   
    2. Wait while the terminal syncs with Moneris.
    3. On the selection screen, tap the drop-down menu and select Go Integrated. 
    4. Tap Launch app.  The Go Integrated app, which you installed in the previous step, will open and sync with Moneris.

Note: Selecting the Go Integrated app in the Go Launcher only needs to be done once. The next time your reboot the terminal, the Go Integrated app will start automatically. 
configuration screen
  1. Configure the Go Integrated app.
    1. On the “Let’s get payment ready” screen, tap Go. 
    2. On the language screen, select a language for the initial setup. 
    3. On the configuration screen (shown on the left), select the terminal language you prefer when using the terminal. 
    4. Under Operational mode, select Cloud.  
    5. For "Print on ECR," tap the toggle to turn the setting off. This means receipts will be printed on the terminal.  
    6. Tap Save.  The terminal syncs with Moneris. 
    7. On the Merchant ID screen, enter your merchant ID.  You can find your merchant ID in the welcome messages from Moneris.
    8. At the congratulations screen, tap Go.  The integrated mode idle screen appears showing the time and date.  Your terminal is ready to receive transaction commands from Go Retail. 
integration idle screen
  1. To change integration settings or exit integrated mode: 
    1. At the idle screen showing the time and date, swipe inward from the left side of the screen.
    2. Go to step 5. 
Settings and exit screen
  1. Choose one of the following actions : 
  • To change integration settings, tap Settings and enter the passcode (212324).  Return to step 3 for help, if required.   
  • To exit integrated mode, tap Exit. If you exit, the terminal will no longer be integrated with Go Retail, however, you can perform standalone transactions. To use your terminal in stand-alone mode, visit moneris.com/support, click on the terminal you are using (for example, Go and Go Plus) to access its support page.
  • To go back, tap the x at the top, left of the screen.