Activating/reloading a gift card

Follow the steps below to activate and load a dollar value on a new gift card. You may also reload a card that has already been activated if your Gift Card program has been set up with the card reload functionality.

1.      From the Main menu, tap Transactions, Additional transactions, Moneris Gift, then Load.

The “Load – Swipe or enter Gift card” screen appears.

2.      Swipe the gift card you want to activate or reload.

§        If prompted, enter the card verification code (CVC) from the gift card.

The “Enter Amount” screen appears.

3.      Key in the dollar value you wish to load on the gift card and tap OK.

The “Processing your request message appears.

4.      The terminal begins printing the receipts.

A receipt is always printed for gift card activation/load. The receipt shows the card information, the status of the activation or load (approved, declined, not completed), and the requested dollar amount

Note:      The customer must pay for the amount shown on the receipt before receiving the gift card.

5.      Give the Cardholder copy of the activation/load receipt to the customer.

6.      At the “Transaction Approved” screen, tap OK, if needed.

The “Would you like to load another gift card?” screen appears.

7.      Do one of the following:

§        If the customer wants to activate or re-load another gift card, tap Yes.

The “Swipe or enter Gift card” prompt appears. Return to step 2 to activate or re-load another gift card.

§        If there are no more gift cards to activate or re-load, tap No.

The terminal displays the total dollar amount (“Balance due”) loaded on the gift card or cards, along with the “Pay with?” prompt. Continue at step 8.

8.      Ask the customer how they would like to pay for the balance due:

§        If the customer wants to pay using a card, such as a debit or credit card, tap Cards.

The terminal begins a Purchase transaction. If needed, Go to the debit/credit purchase transaction for instructions.

§        If the customer wants to pay using cash, tap Cash.

The terminal begins a cash purchase transaction.

The activation or reload is completed once the balance due is successfully paid for.