Debit and credit transactions processed on your terminal are stored in a batch. In order to settle these transactions and transfer the funds into your business account, Moneris will automatically close the batch each night usually at 11 p.m. Please contact Moneris if you need to change this time.
If you would like to verify your transaction totals for the day, follow these instructions.
1. View the End of day report on your terminal. Note: The End of day report must be accessed before the Report reset time. You can also view (and download) the End of day report online starting at 7 a.m. the next day by logging into the Merchant Direct web portal and selecting Daily Transaction Report Menu, then Daily Batch Summary Report. a. From the Main menu, tap Reports. The Reports screen appears, showing transactions totals (Daily Summary) since your last batch close, followed by transaction totals for each card brand processed ( Details by card type). b. At the bottom of the screen, tap End of Day. |
The End of Day report appears. IMPORTANT! Your user role determines which transactions are displayed in this report. For user roles where “View other users in reports" is enabled, the user will see “All users” as the default value in the user field on the End of day screen. If not, the individual user’s name will appear in the user field, and only the transactions for that user will be displayed. Refer to User roles. c. Choose from these actions: § If needed, tap the user field and select “All users” in order to view transactions processed by all users; § Tap the Print icon to print the report, including both the summary and the “Details by card type”. § Tap the Back < icon in the title bar to return to the Reports screen. |
d. Compare the End of day report with your receipts or other business records. If you determine there are discrepancies between the report and your records, continue to step 2. Otherwise, no further action is needed. 2. Call Moneris Customer Care toll-free at 1-866-319-7450, now or the next business day, to obtain assistance with reconciliation. When listening to the options on the telephone menu, select “Financial Inquiry”. 3. To exit from the End of day screen, tap the Back < icon to return to the Reports screen 4. To return the Sale screen, tap the Main menu icon, then tap Sale. |