Add Bonus Offers during a Rewards Refund

If one or more Bonus Offers were enabled for the Rewards program used to calculate miles on the Air Miles Reward Purchase transaction, you must select those Bonus Offers in the Air Miles Refund transaction in order to calculate the correct number of miles to be removed from the cardholder's account.

Note: "POINTS" is displayed on terminal prompts while "miles" is printed on transaction receipts.

The ADD BONUS OFFERS prompt appears.

a. To select the Bonus Offers to be applied to this transaction, press the key to select YES.

To continue without applying Bonus Offers, press the key to select NO and go to the ENTER COLLECTOR CARD prompt.

The ENTER BONUS OFFER entry screen appears.

b. Key in the 3-digit Bonus Offer number, and press the  key.
The Bonus Offer number appears on the Air Miles Reward Purchase receipt to the left of the first 14 characters of the bonus offer name (e.g. if bonus offer 001 is named "June and July Offer" then the receipt will display "001 JUNE AND JULY " and the Bonus Offer number to be entered here is 001).
The POINTS REFUNDED entry screen appears.

c. Key in the number of Bonus Offer miles, and press the  key. The number of miles appears on the Air Miles Reward Purchase receipt to the right of the Rewards Program type (e.g. RETAIL #### or WHOLESALE ####).

If the ADD BONUS OFFERS prompt re-appears:
To select another Bonus Offer, repeat steps a. through c.
To continue without selecting additional Bonus Offers, press the key to select NO.

The ENTER COLLECTOR CARD prompt appears.

Go back to the Air Miles Reward Refund.