This transaction reverses a Private Label Payment transaction made in error. It may also be referred to as a Payment Correction transaction.
IMPORTANT: This transaction must be processed for the full amount of the original Payment transaction and it must be processed in the same batch as the original Payment transaction.
From the READY screen:
To navigate through the menus:
- Scroll down: press the
key to
move the highlight bar down.
- Scroll up: press the
key to
move the highlight bar up.
- Select a highlighted item: press the
key.
1. Press the
key.
The MAIN MENU appears.
2. Press the
key
to select TRANSACTIONS.
The TRANSACTIONS menu appears.
3. Scroll up (it's faster) to VOID-PAYMENT, and press the key.
If the SWIPE ADMIN CARD prompt appears, swipe the POS admin card.
The ENTER AMOUNT entry screen appears.
4. Key in the amount of the original Payment, and press the key.
If the ENTER CLERK ID entry screen appears ...
If the ENTER INVOICE NO entry screen appears ...
The ENTER ORIGINAL AUTHORIZATION # entry screen appears.
5. Key in the 6-digit AUTH # found
on the Payment receipt, and press the
key.
The SWIPE CARD prompt appears on
the terminal (or external PINpad
if attached).
6. Enter the card on the terminal:
|
manually
enter |
a. Swipe the card on the terminal (or external PINpad if attached). If the ENTER LAST 4 DIGITS entry screen appears on the terminal, key in the last 4 digits of the Card number, and press the key. b. Continue below at step 7. |
a. Key in the Card number, and press the key. The ENTER EXPIRY DATE entry screen appears on the terminal. b. Key in the Expiry date, and press the key. If ENTER ADMIN PASSWORD appears, key in your admin password. If the SWIPE ADMIN CARD prompt appears on the terminal, swipe the POS admin card. If the TAKE MANUAL IMPRINT OF CARD AND PRESS OK prompt appears on the terminal ... c. Continue below at step 7. |
7. Please wait while the terminal processes the transaction.
8. When APPROVED ###### MERCHANT COPY
appears, press the
key.
A receipt prints.
9. Process receipts.
Return to Private Label Transactions .