key.1. Follow the prompt that appears:
If CUSTOMER PRESS OK TO CONTINUE appears on the terminal, pass the terminal to the cardholder, who presses the key.
If CONTINUE ON PINPAD appears on the terminal, pass the external PINpad to the cardholder, who responds to the prompts.
2. When the PURCHASE $#.##-OK? prompt appears on the terminal (or external PINpad if attached), the cardholder presses the key.
|
prompts on Terminal |
prompts on PINpad |
|
If the ENTER TIP AMOUNT OR PRESS OK AA% OTHER prompt appears on the terminal ... |
If the TIP AMOUNT AA% OTHER prompt appears on the PINpad... |
|
If the ENTER TIP AMOUNT OR PRESS OK % $ prompt appears on the terminal ... |
If the TIP AMOUNT % $ prompt appears on the PINpad... |
3. When the PURCHASE $#.##-OK? prompt appears on the terminal (or external PINpad if attached), the cardholder presses the key to accept the displayed amount (includes the Tip if any was entered).
Note: To re-enter a Tip (if entered incorrectly), the cardholder presses the 
key to go back to the original Tip prompt.
If the RETURN TO CLERK prompt appears on the terminal, the cardholder returns it to you.
If the WELCOME/BONJOUR message appears on the external PINpad (if attached), the cardholder returns it to you.
4. Accept the terminal or external PINpad from the cardholder.
5. If the RETURN TO CLERK prompt appears on the terminal, press the key
6. Refer back to the "Gift Card Purchase" procedure.