Cancelling Partial Approval Transactions

A Partial Approval transaction can be cancelled on the terminal. A cancelled Partial Approval transaction does not impact the value stored on the pre-paid credit card.

The cardholder has the ability to cancel a Partial Approval transaction on the terminal. During the transaction, the merchant passes the terminal to the cardholder. It is at this point that the transaction can be cancelled.

To cancel a Partial Approval transaction on the terminal:

  1. At the "Partial Appr $###.## Yes No" prompt, select No or press the red CANC/ANNUL key.
    The terminal displays "Amount Error" then "TRANS CANCELLED Return to Clerk"

  2. The terminal prints a merchant and cardholder receipt that displays "PARTIAL APPR CANCELLED" and returns to the transactions menu.