This feature gives your customers the option of withdrawing cash from their debit account when they make a purchase at your place of business. You provide the cash to your customer and your business account is reimbursed for the amount of the Cashback when the Batch Close transaction is processed. Cashback is available only on Debit Purchases.
IMPORTANT: The Cashback option is not available for contactless debit (Interac Flash) transactions.
When customers choose to receive cash back, the terminal prompts them to:
select a pre-set Cashback amount,
manually key in another amount,
skip Cashback altogether.
Your terminal is configured with three pre-set Cashback amounts ($10, $20, $30), but you can change these to amounts of your choice. You terminal is also configured with a Cashback limit that is applied when customers manually key an amount instead of selecting a pre-set amount ($40), but you can change it to an amount of your choice.
Note: When an external PINpad is connected to your terminal, the customer is offered the pre-set Cashback limit as a fourth selectable amount.
For Cashback customer entry procedures, see Entering a Cashback Amount.
To configure the Cashback feature on the terminal, see Configuring Cashback.