Configuring Password Protection on Manual Entry

When a user manually enters a credit card number on the terminal, the device can challenge for the manager password. Follow the instructions below to enable or disable password protection for manual card entry.

Note: This feature is enabled by default.

Enabling the Manual Entry Password Feature

1.       On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." appears followed by the transactions menu.

2.       Press the green OK key to enter the CONFIGURATION menu.

3.       Select Setup.

4.       When prompted, enter the manager password and press the green OK key.

5.       In the Setup menu, select Terminal.

6.       In the Edit Terminal menu, select Next until "Manual Password" is the displayed option.

7.       Select Edit.

8.       In the Edit Terminal - Manual Password section, select On. The terminal returns to the previous Edit Terminal screen.

9.       Select Exit, then select OK to save changes.

At this point, the terminal will prompt for the manager password when a clerk or a cardholder manually keys in a credit card number on the terminal.

IMPORTANT: Moneris strongly recommends using the default value of "On" to help reduce the risk of fraudulent transactions which can later be disputed and charged back.

Note: Manual card entry can only be performed on the terminal. The external PINpad's number keys are inactive, but audible when pressed.

Disabling Password Protection on Manual Entry

1.       On the applications menu, select DEBIT & CREDIT.
The message "Activating App..." appears followed by the transactions menu.

2.       Press the green OK key to enter the CONFIGURATION menu.

3.       Select Setup.

4.       When prompted, enter the manager password and press the green OK key.

5.       In the Setup menu, select Terminal.

6.       In the Edit Terminal menu, select Next until "Manual Password" is the displayed option.

7.       Select Edit.

8.       In the Edit Terminal - Manual Password section, select Off. The terminal returns to the previous Edit Terminal screen.

9.       Select Exit, then select OK to save changes.

At this point, there is no longer password protection on manual card entry. The terminal will not prompt for the manager password when a clerk or a cardholder manually keys in a credit card number on the terminal.