This transaction removes Air Miles Reward miles from an Air Miles cardholder's account for items they have returned to your location.
From the READY screen:
To navigate through the menus:
- Scroll down: press F1 to move the highlight
bar down.
- Scroll up: press F3 to
move the highlight
bar up.
- Select a highlighted
item: press OK.
1. Press Admin
on the keypad.
The MAIN MENU appears.
2. Scroll down to REWARDS, and press OK.
The REWARD MENU appears.
3. Scroll down to REFUND, and press OK.
The SWIPE ADMIN CARD prompt appears.
4. Swipe your MONERIS POS Admin card.
If the ENTER CLERK ID entry screen appears instead...
If the REWARD REFUND menu appears, select the program (RETAIL or WHOLESALE) to be used for calculating miles and press OK.
If the ENTER REFERENCE NUMBER entry screen appears, key in the REFERENCE number that appears on the Reward Purchase receipt and press OK.
The ENTER AMOUNT entry screen appears.
5. Key in the Reward Purchase Amount that appears
on the Reward Purchase receipt, and press OK.
The ENTER STANDARD POINTS REFUNDED entry screen appears.
6. Key in the number of Standard Points that
appear on the Reward Purchase receipt, and press OK.
The ENTER INCENTIVE POINTS REFUNDED entry screen appears.
7. Key in the number of Incentive miles that
appear on the Reward Purchase receipt, and press OK.
If there are no incentive miles listed on the Purchase receipt, simply
press OK.
If the ADD BONUS OFFERS prompt appears...
The ENTER COLLECTOR CARD prompt appears.
8. Swipe the Air Miles
card on the terminal.
OR
Key in the Air Miles Card number, then press OK,
and then select the language to be used on the Cardholder copy of the
receipt.
The Cardholder copy of the receipt is printed.
9. Press OK.
The Merchant copy of the receipt is printed.
10. Press OK to return to the READY screen.