If Merchant and/or Cardholder receipts print after a transaction has been processed, follow these recommended procedures to process the receipts:
1. Receipts may not print in the order presented below:
If the Merchant copy prints:
a. Tear it off, and press OK.
If a TIP line prints on this copy, you or the cardholder write in the Tip amount if any.
If a TOTAL line prints on this copy, you or the cardholder write in the final amount to be charged to the card (include the Tip amount if any).
If a Signature line prints on this copy, have the cardholder sign it.
If NO SIGNATURE REQUIRED prints on this copy, do not obtain the cardholder's signature.
If VERIFIED BY PIN prints on this copy, do not obtain the cardholder's signature.
b. Retain this copy for your records.
If the Cardholder copy prints:
a. Tear it off, and press OK.
If a TIP line prints on this copy, follow the same instructions as for the Merchant copy.
If a TOTAL line prints on this copy, follow the same instructions as for the Merchant copy.
If a Signature line prints on this copy, sign it.
b. Give this copy to the cardholder.
If no
receipts print, continue at step 2.
2. The prompts listed below may appear; otherwise, the terminal returns to the READY screen.
If UPDATE POINTS TO ANOTHER CARD? appears...
If USE LOYALTY INFO FROM PRE-AUTH? appears...
If the FIND ORIGINAL TRANSACTION? prompt appears, complete another Pre-Auth, or press Can/Ann twice to return to the READY screen.
If the P-A ADVICE LIST menu re-appears, complete another Pre-Auth, or press Can/Ann to return to the READY screen.
If TRANSACTION NOT FOUND appears, press OK to return to the READY screen.