Deactivating a Loyalty Card renders the card unusable. The card can no longer be used to accumulate points.
This should be done when a Loyalty card is lost, stolen or demagnetized in order to stop unauthorized use. The terminal will print a receipt with the last available points balance on the card.
From the READY screen:
To navigate through the menus:
- Scroll down: press F1 to move the highlight
bar down.
- Scroll up: press F3 to
move the highlight
bar up.
- Select a highlighted
item: press OK.
1. Press the Admin
key.
The MAIN MENU appears.
2. Scroll down to ERNEX, and press OK.
The ERNEX menu appears.
3. Scroll down to DEACTIVATE, and press OK.
The SWIPE OR ENTER CARD prompt appears.
4. Key in the Loyalty
Card number, and press OK. The Loyalty Card number can be found
on the receipt from a Loyalty transaction performed using the Loyalty
Card.
OR Swipe the Loyalty Card on the terminal.
If the ENTER CLERK ID entry screen appears...
The PROCESSING prompt appears, and then the APPROVED PRESS OK message appears.
5. Press OK to return to the READY screen.