Configuring Dial Communications

IMPORTANT:  Do NOT attempt to configure your terminal without assistance from the Moneris Merchant Service Centre

If your terminal will communicate with the Moneris Host over a standard analog telephone line as back-up for Ethernet communications, you will need to set up these parameters.

Moneris recommends installing a dedicated telephone line for the terminal to ensure transactions are processed quickly and reliably. Sharing the line with another device (e.g. a fax machine) can cause communication problems. Line splitters and filters are not recommended.

If you access a prompt and decide to keep the displayed value, simply press OK to keep that value and return to the previous menu.

Note:  If Dial Backup is set up then, when Ethernet communication is not available, the terminal will attempt to use dial communications. After performing a transaction using Dial as backup, the terminal will attempt to use Ethernet communications for the next transaction.

Note:  If you have only one handheld terminal with only one communications base, the base can use Dial Communications as the default rather than the back-up, i.e. Ethernet Communications is not required.

From the READY screen or the TERMINAL SETUP REQUIRED prompt:

Note:  The dial communications cable must be connected before attempting to communicate with the Moneris Host.

To navigate through the menus:

- Scroll down: press F1 to move the highlight bar down
- Scroll up: press F3 to move the highlight bar up
- Select a highlighted item : press OK.

1.   Press the Admin key.
The MAIN MENU appears.

2.   Scroll down and select CONFIGURATION.
The CONFIG FUNCS menu appears.

3. Confirm the COMMS TYPE is set to DIAL:

a. Scroll to GENERAL PARAMS, and press OK.
The GENERAL PARAMETERS menu appears.

If the SWIPE ADMIN CARD prompt appears, swipe the POS Admin card.

b. Press OK to select COMMS TYPE.
The COMMUNICATIONS TYPE menu appears.

c. Scroll to DIAL, and press OK.
The GENERAL PARAMETERS menu re-appears.

d. Press Can/Ann.
The CONFIG FUNCS menu re-appears.

4.   Scroll down to DIAL CONFIG, and press OK.
The DIAL CONFIG menu appears.

If the SWIPE ADMIN CARD prompt appears, swipe the POS Admin card.

5.   To enter or change the PBX prefix for the seven-digit local telephone number and the ten-digit long distance telephone number to the Moneris Host:

Note:    This field is optional.

a.   Press OK to select PREFIX.
The PREFIX entry screen appears.

b.   Key in the local PBX prefix (min. 1 digit, max. 20 digits), and press OK.
The DIAL CONFIG menu reappears.

Note: If Call Waiting or Call Answer is activated on the phone line that the terminal will use, the Prefix must be configured as: *70,, (star, seven, zero, comma, comma). Entering alphabetic characters and punctuation.

6.   To change the modem speed for the primary and backup lines:

a.   Scroll down to PRI LINE SPEED, and press OK.
The PRIMARY LINE SPEED menu appears.

b.   Scroll to the list item with the appropriate Baud rate, and press OK.
(The default is 1200 Baud.)

The DIAL CONFIG menu reappears.

c.   Scroll down to BCK LINE SPEED, and press OK.
The BACKUP LINE SPEED menu appears.

d.  Scroll to the list item with the appropriate Baud rate, and press OK.
(The default is 1200 Baud.)

The DIAL CONFIG menu reappears.

7.   To set the terminal to check that the phone line is available before attempting to dial out:

a.   Scroll down to LINE AVAIL CHK, and press OK.
The LINE AVAILABLE CHECK? prompt appears.

b.    Press F1 (YES) to force the terminal to check that the line is available before dialing out.
Press F3 (NO) to set the terminal to begin dialing without checking (default).

The DIAL CONFIG menu reappears.

8.   To change the number of tones dialed per second (if you are using tone dialing rather than pulse dialing):

a.   Scroll down to TONE DIAL SPD, and press OK.
The TONE DIAL SPEED menu appears.

b.   Scroll to the item with the appropriate Dial Speed, and press OK. (The default speed is FAST (10), which is 10 tones per second.)

The DIAL CONFIG menu reappears.

9.   To change the number of seconds the dial tone must be present before the con­nection is determined to be successful:

a.   Scroll down to STABILIZATION, and press OK.
The STABILIZATION TIMER entry screen appears.

b.   Key in a value (min. 0.06, max. 5.00 seconds), and press OK. (The default is 0.06 seconds.)

The DIAL CONFIG menu reappears.

10.   To determine whether the terminal monitors the modem-to-host connection process:

a.   Scroll down to CALL PROGS CHK, and press OK.
The CALL PROGRESS CHECK? prompt appears.

b.    Press F1 (YES) to monitor the modem-to-host connection process.
 Press F3 (NO) to if the phone environment is noisy.

The DIAL CONFIG menu reappears.

11.   Press Can/Ann three times to return to the READY screen or the TERMINAL SETUP REQUIRED prompt.

The terminal is ready to communicate with the Moneris Host over a dial line.

Go back to Configuring Your Terminal.