Cardholder Prompts

When the CUSTOMER PRESS OK TO CONTINUE prompt appears, do the following:

1.  Pass the terminal to the cardholder, but do NOT press OK.

2.  The cardholder presses OK.

If the SELECT LANGUAGE prompt appears...

If the SELECT <Application name> prompt appears...

If the <Transaction Name>$#.##-OK? prompt appears, the cardholder presses OK.

If the CASH BACK? prompt appears...

If the TIP?  %  OTHER  prompt appears...

If the ENTER TIP  %   $  prompt appears...

If the SELECT ACCOUNT prompt appears...

If the ENTER PIN & OK prompt appears...

The terminal processes the transaction.

3. One of the following prompts may appear depending on the Card Entry method:

 swiped

     

inserted

If the RETURN TO CLERK appears, the cardholder returns the terminal to you.

If APPROVED THANK YOU CASH BACK $ ### appears (debit only), the cardholder returns the terminal to you.

If the RETURN TO CLERK DO NOT REMOVE CARD appears, the cardholder returns the terminal to you.  Do not remove the chip card.

If APPROVED THANK YOU CASH BACK $ ### REMOVE CARD appears (debit only), you or the cardholder must remove the chip card from the reader.

4. Go back to the transaction.