After powering up , the terminal performs a self-test then checks, or authenticates, the applications on the terminal .
If an application fails this authentication process, one of the following messages will be displayed. The message will appear for 2 seconds. It may appear by itself or with one or more of these Code Authentication messages then the SSA menu appears.
If any of these error messages appears, contact the Moneris Merchant Service Centre for assistance.
ERROR MESSAGE |
DESCRIPTION & ACTION |
Authenticate xxx...Failed! |
xxx = the application name or "OS" or "Sec Data" or "SSA" This message will appear for 2 seconds. It may appear by itself or with one or more of these Code Authentication messages then the SSA menu appears. Do NOT touch the keys on the terminal. |
Can't Read |
This message will appear for 2 seconds. It may appear by itself or with one or more of these Code Authentication messages then the SSA menu appears. Do NOT touch the keys on the terminal . |
Certific File |
This message will appear for 2 seconds. It may appear by itself or with one or more of these Code Authentication messages then the SSA menu appears. Do NOT touch the keys on the terminal . |
CFS xxx |
xxx = CFS name This message will appear for 2 seconds. It may appear by itself or with one or more of these Code Authentication messages then the SSA menu appears. Do NOT touch the keys on the terminal . |
CFS xxx has |
xxx = application name or CFS name This message will appear for 2 seconds. It may appear by itself or with one or more of these Code Authentication messages then the SSA menu appears. Do NOT touch the keys on the terminal . |
CFS xxx MAC Verification Failed! |
xxx = CFS name This message will appear for 2 seconds. It may appear by itself or with one or more of these Code Authentication messages then the SSA menu appears. Do NOT touch the keys on the terminal . |
Err Authenticate |
xxx = CFS name This message will appear for 2 seconds. It may appear by itself or with one or more of these Code Authentication messages then the SSA menu appears. Do NOT touch the keys on the terminal . |
File xxx |
xxx = path/ DFS file name This message will appear for 2 seconds. It may appear by itself or with one or more of these Code Authentication messages then the SSA menu appears. Do NOT touch the keys on the terminal . |
Lose Certific |
This message will appear for 2 seconds. It may appear by itself or with one or more of these Code Authentication messages then the SSA menu appears. Do NOT touch the keys on the terminal . |
This special SSA menu appears when the terminal has finished authenticating the applications and one or more applications have failed. Do NOT touch the keys on the terminal . |