When the CUSTOMER PRESS OK TO CONTINUE prompt appears, do the following:
1. Pass the terminal to the cardholder, but do NOT press OK.
2. The cardholder presses OK.
If the SELECT LANGUAGE prompt appears ...
If the SELECT <Application name> prompt appears ...
If the <Transaction Name>$#.##-OK? prompt appears, the cardholder presses OK.
If the CASH BACK? prompt appears ...
If the TIP? % OTHER prompt appears ... Entering a Tip on Terminal: Default Percentage Enabled
If the ENTER TIP % $ prompt appears ... Selecting Percentage or Dollar Amount Tip on the Terminal
If the SELECT ACCOUNT prompt appears ...
If the ENTER PIN & OK prompt appears ...
The terminal processes the transaction.
3. One of the following prompts may appear depending on the Card Entry method:
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If the RETURN TO CLERK appears, the cardholder returns the terminal to you. If APPROVED THANK YOU CASH BACK $ ### appears (debit only), the cardholder returns the terminal to you. |
If the RETURN TO CLERK DO NOT REMOVE CARD appears, the cardholder returns the terminal to you. Do not remove the chip card. If APPROVED THANK YOU CASH BACK $ ### REMOVE CARD appears (debit only), you or the cardholder must remove the chip card from the reader. |
4. Go back to the transaction.