Entering Cashback Amount on Debit Purchase

When the CASH BACK? prompt appears:

1. The cardholder presses the F1 key (YES) on the terminal (or CHQ on the PINpad if connected) .
The SELECT CASH BACK prompt appears on the terminal (or the PINpad if connected) .

Note: The Cashback amount will be withdrawn from the same account used for the Purchase transaction (e.g., if the cardholder selects CHQ when prompted, both the Purchase amount and the Cashback amount with be withdrawn from their Chequing account).

2. The cardholder selects either a Preset amount or, if the option is available, they can enter another amount as indicated below:

For Preset amount:

Terminal Only

Terminal + PINpad
(prompts display on PINpad)

a. The cardholder presses F1 (for preset Amount One), F2 (for preset Amount Two), or F3 (for preset Amount Three).

PURCHASE $#.##-OK? appears. (This includes the Cashback amount.)

b. The cardholder presses OK to accept the displayed amount.

c. Go back to the "Cardholder Prompts" procedure.

a. The cardholder presses CHQ (for preset Amount One), SAV/EP (for preset Amount Two), or ALPHA (for preset Amount Three).

PURCHASE $#.##-OK? appears. (This includes the Cashback amount.)

b. The cardholder presses OK to accept the displayed amount.

c. Go back to the "Cardholder Prompts" procedure.

For Other amount:

Terminal Only

Terminal + PINpad
(prompts display on PINpad)

a. The cardholder presses F3 (OTHER).
ENTER CASH BACK appears.

b. The cardholder keys in the amount they wish to withdraw and then presses OK.

Note: The dollar value entered must be in increments of 10 (e.g., $10.00 or $20.00 or $30.00, etc.).

PURCHASE $#.##-OK? appears. (This includes the Cashback amount.)

c. The cardholder presses OK.

d. Go back to the "Cardholder Prompts" procedure.

a. The cardholder presses ALPHA (OTHER).

ENTER CASH BACK appears.

b. The cardholder keys in the amount they wish to withdraw and then presses OK.

Note: The dollar value entered must be in increments of 10 (e.g., $10.00 or $20.00 or $30.00, etc.).

PURCHASE $#.##-OK? appears. (This includes the Cashback amount.)

c. The cardholder presses OK.

d. Go back to the "Cardholder Prompts" procedure.