There was a balance remaining on the deactivated Gift Card.
When the TRANSFER BALANCE TO NEW CARD? prompt appears:
To transfer the remaining balance to a new gift card:
a. Press the
F1 key to select YES.
The terminal automatically begins an Activation
transaction (start at step 4).
To simply deactivate the card and forfeit the remaining balance:
a. Press the F3
key to select NO.
The READY screen appears.