Gift or Loyalty Card Inquiry

Display or print a Moneris Gift or Loyalty card balance and card status.

To process a gift or loyalty card inquiry:

1.      On the applications menu, select GIFT & LOYALTY.
The message "Activating App..." is displayed, then the GIFT & LOYALTY transactions menu appears.

2.      Scroll down and select Card Inquiry.
The "Swipe or Enter Card:" prompt appears.

3.      Swipe the gift card or loyalty card.
OR
Key in the gift card number or the loyalty card number and press the green key.

The terminal displays the last four digits of the card number.

●        If the "Enter CVC:" prompt appears, key in the CVC number and press the green key.

●        If the "Clerk ID:" prompt appears, key in the Clerk ID and press the green key.

The "000 Inquiry Complete" prompt appears.

4.      Press the green key.
The terminal displays the Card Balance and Card Status, then the "Press OK key" prompt appears.

5.      Press the green key.
The "Print Receipt?" prompt appears.

6.      Do one of the following:

●        To print the receipt, select Yes. The terminal prints the Cardholder copy of the Balance Inquiry receipt.
OR

●        To skip printing the receipt, select No.

The terminal returns to the GIFT & LOYALTY transactions menu.