Card Entry Options

Magnetic Stripe Cards - Swipe

●        Look for the magnetic stripe on the back of the card.

●        When "Swipe, Tap, or Insert Card:" appears, swipe the card on the magnetic stripe reader and follow the prompts.

Chip Cards - Insert

●        Look for the chip on the card.

●        When "Swipe, Tap, or Insert Card:" appears, you or the customer will insert the card into the chip reader and follow the prompts.

♦      When prompted, the customer keys in his/her PIN.

♦      The chip card must remain inserted in the reader until the "Remove Card" prompt appears on the display.

Note: Unless the device prompts otherwise, do not swipe a chip card even if it has a magnetic stripe.

Contactless Cards - Tap

●        Look for the Visa payWave, MasterCard PayPass, Discover Zip, American Express ExpressPay or Interac Flash logo on the card. See Contactless Cards for more information.

●        When "Swipe, Tap, or Insert Card:" appears on the terminal, the customer taps the card on the embedded contactless reader.

Note: The card does not need to touch the reader but must be within 0.5 in. (1.3 cm) of it. The card must be tapped by itself (i.e., not in a wallet).

Note: UnionPay cards are not able to be tapped. They must be swiped or inserted only.

●        If the card does not work or is unsupported, try inserting it in the chip card reader (if it is a chip card) or swiping the card on the terminal.

Mobile Form Factors - Tap

●        When the customer indicates they are using a mobile form factor to pay:

●        When "Swipe/Tap/Insert" appears on the terminal, the customer taps the mobile form factor on the embedded contactless reader.

Note: The mobile form factor does not need to touch the reader but must be within 0.5 in. (1.3 cm) of it.

Manual Entry

If all available card entry methods fail, you may manually enter the card number for credit cards and some chip debit cards.

1.       When"Swipe, Tap or Insert Card:" appears on the terminal , have the cardholder hand you their card.

2.       On the terminal keypad, key in the credit card number and expiry date.

3.       If prompted for a password, enter the manager password. If prompted "Imprint Card Press OK Key", take an imprint of the card and press the green key.

4.       Key in the CVV number on the back of the card.

See Manually Processing Credit Card Transactions.