key to access the CONFIGURATION menu.The text on the terminal display, receipts and reports can be in one of two languages: English and French. One language can be selected for the merchant and another for the customer.
The Merchant Language is used on merchant terminal prompts, the merchant copy of receipts and reports. There are two ways of accessing the Set Language menu: from the CONFIGURATION menu or by using a Hotkey shortcut.
IMPORTANT: The language can be changed only AFTER the terminal's first initialization.
To change the Merchant Language from the CONFIGURATION menu:
1. On the applications menu, select DEBIT & CREDIT.
The transactions menu appears.
2. Press the green key to access the CONFIGURATION menu.
3. Scroll down and select Set Language.
4. Select ENG (English) or FRN (French).
5. Press the red 
key, then press the * (asterisk) key to return to the applications menu.
To change the Merchant Language using the Hotkey shortcut:
1. On the applications menu, select DEBIT & CREDIT.
The transactions menu appears.
2. Press the LANG key (second purple key on the left).
The Set Language menu appears.
3. Select ENG (English) or FRN (French).
The transactions menu reappears.
The Customer Language is used on customer terminal prompts and customer copies of receipts. By default, the language is the same as the Merchant Language but is set for each individual transaction based on the Language Code on the customer's card. When the terminal detects the code on the customer's card, it switches to that language for the duration of the transaction. When the transaction is complete, the terminal reverts to the Merchant Language.
If a Language Code is not present on the card or if it is neither English nor French, the terminal prompts the customer to select either English or French.
To change the Customer Language on the terminal:
1. You or the customer swipes or inserts the card.
2. At the "Select Language" prompt, the customer selects ENG or FRN.
The selected language is used for the duration of the transaction.