key to continue the transaction with the amount added to the Purchase.If the Cashback option is enabled on the terminal, the customer is prompted as follows on Debit Purchase transactions.
IMPORTANT: The Cashback option is not available for contactless debit (Interac Flash) transactions.
Note: The Cashback amount is withdrawn from the same account used for the Purchase transaction.
To configure the Cashback option, see Configuring Cashback.
1. The "Cashback?" prompt appears on the terminal.
2. The customer selects Yes.
Three pre-set amounts appear with an Other selection.
● If the customer selects a pre-set amount, the transaction continues with the amount added to the Purchase.
● If the customer selects Other, the "Cash:" prompt appears, and the customer keys in a cash amount then presses the green key to continue the transaction with the amount added to the Purchase.
♦ If the customer selects Other and the keyed in amount exceeds the maximum Cashback allowed, an "Out of range" message appears and the customer is prompted to key in another amount.
OR
● The customer selects No and the transaction continues with no Cashback amount added.