Your request has been received.request has been received.

With Moneris, your set-up experience is simple. We’ve outlined some key steps for you so that you know exactly what to expect now that your information has been received.

Step 1 - Merchant Application

• A copy of your completed Merchant Application will be provided to you
• Your Moneris Sales Representative will forward your application to Moneris Head Office for processing

  Approximately 2 business days

Step 2 - Merchant Application: Adjudication

• Your merchant application is assessed based on the combination of your credit bureau, type of business and method(s) of sale
• A Moneris representative may contact you in the event that additional information and/or documentation is required
• You will be advised of the application approval or decline decision via fax or mail
  
  

  Within an additional 7 business days

Step 3 - Merchant Application: Fulfillment

Option A

If your application for Point of sale (POS), Visa*, MasterCard^® and debit is approved:

• You will receive a welcome letter with your new merchant number
• Moneris representative will contact you to schedule over-the-phone training and installation of your point-of-sale equipment
• Once the training is scheduled, a Moneris starter kit and your POS terminal will be couriered to the address specified on your application and will include the terms and conditions of your service

If your application for only Visa and/or MasterCard is approved

• You will receive a welcome letter with your new merchant number
• You must contact your POS terminal provider and give them your new merchant number so they can program it into your POS terminal
  
  

  Within an additional 5 business days

If you do not receive your documentation within 14 business days, or have any other post-sales issues, please contact 1.866.666.3747